Back to Support main page

What is a Compass?

A Compass is a central component of the RateCompass service, designed to serve each individual online store.

A Compass is a central component of the RateCompass service, designed to serve each individual online store. For every online store, a dedicated Compass is established within the RateCompass service. The Compass acts as the core of the online store's product review management. This article will discuss what a Compass is and how it functions.

Establishing and Operating a Compass

  • 1. One Compass Per Online Store: In RateCompass, each online store has its own Compass created. This allows for a customized approach to meet the needs of each store.
  • 2. Review Management Hub: The Compass serves as a hub for managing the reviews of the online store. Through it, the retailer can control the collection, display, and other settings of reviews.
  • 3. Settings and Management: The Compass includes settings that allow the retailer to manage how review requests are sent to customers, how reviews are displayed in the online store, and other essential settings.
  • 4. Technical Interfaces: The Compass creates technical interfaces between RateCompass and the online store. This means that review data is seamlessly transferred between the online store and RateCompass.
  • 5. Tools and Statistical Data: The Compass provides the retailer with various tools and statistical data for managing and maintaining reviews. With these, the retailer can monitor the impact of reviews on the business and make data-driven decisions.

Summary

The Compass is an essential part of RateCompass, offering a comprehensive solution for managing product reviews in online stores. It simplifies the collection and management of reviews, provides useful tools and statistical data, and ensures smooth data transfer between the online store and RateCompass. Every online store significantly benefits from establishing its own Compass, tailored to their specific needs.